Privacy Policy

Privacy Notice

 

This Privacy Policy was last updated on Dec 1st, 2023

 

We at VIVGIFT respect the privacy of our online visitors.  We collect information about your visits to and visits to and purchases from our site to help us personalize and continually improve your shopping experience. We use that information to communicate with you about our services, contest, sales, promotions, and to manage our website services.

 

By using our website you are agreeing to the terms of our Privacy Policy.  This Privacy Policy is also part of our website. The Terms and Conditions govern your use of the website maintained and operated by VIVGIFT.  Your information will only be used as stated in this Privacy Policy.  We do NOT share your information except for the limited purposed described in this policy!

 

What We Collect:

 

We may collect the following information:

 

Name Contact information including email address Demographic information such as postcode, preferences and interests Other information relevant to customer

surveys and/or offers

 

When you visit our website, it will automatically recognize and collect information about your visit including:  (i) the IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser.  This traffic data is

anonymous information that does not personally identify you but is helpful for marketing purposes and for improving your experience on the website.

 

 

 

What we do with the information we gather:

 

We use the information we collect to understand your needs and provide you with a better service, and in particular for internal record keeping and to use the information to improve our products and services.

 

When you register with us or sign-up, we will send you emails, and newsletters related to our website products and services.  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  These emails may come from third parties.  When you register on our site or buy products, you will be asked to consent to the collection and use of this information.

 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. Notwithstanding

anything else in this privacy policy, VIVGIFT may release information when VIVGIFT believe that such release is reasonably necessary to (1) comply with law, (2) enforce or apply terms of any of agreement between you and VIVGIFT including but not limited to this Privacy Policy or our website terms of use, or (3) protect the rights, property or safety of VIVGIFT, other users, or others.

 

Do Not Track Notice

 

We may use automatic data collection technology to record other information that identifies your device and tracks your behavior on the website. We may

automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request, as well as pages you have visited of our partner and affiliate websites and the products you were interested in on that site.  At the current time, we do not comply with Do Not Track settings on your browser and the website will not treat you differently if we receive Do Not Track signals from your browser.

 

Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we

collect online.

 

Our website has been certified by Shopify. When you enter your personal information on our site, we use technology which encrypts order information to protect your personal information as it is transmitted to us. When the letters “http” in the URL become “https,” you are then in a secure area. If at any time you feel you

would rather place your order on the phone, please feel free to us call us at

 

86-18046042000

How We Use Cookies

 

A cookie is a small file which is placed on your computer's hard drive with your consent. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being visited. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data collected automatically or that you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full

advantage of the website.

 

 

 

Your European Privacy Rights

 

While we do not specifically market the Site to those who reside in the Europe Economic Area (the “European Union” or “EU”), we will provide accommodations for the exercise of your rights provided under data protection laws of the EU, including the General Data Protection Regulation (the “GDPR”).  By visiting our Site, you are consenting to the transfer of your information from

your jurisdiction to the United States.

 

If you are entitled to privacy rights under the GDPR, you are entitled to:

 

Transparency and the right to information. Through this policy we explain how we use and share your information. However, if you have questions or concerns you can

contact us any time. Right of access, objection, restriction of processing,

erasure, and portability. You also have the right to withdraw your consent at

any time when we process your personal data based on your consent. To exercise these rights, please contact us. Right to opt-out to direct marketing. You have the right to opt-out at any time to receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences on the Site. Please note that we reserve the

right to send you other communications, including Site announcements and administrative messages relating to your account, without offering you the opportunity to opt out of receiving them. Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you. We use cookies and

similar technologies on our Site to personalize your experience on the Site. Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights according to the European Data Protection law, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.

 

 

 

Your California Privacy Rights

 

We will not distribute your personal information obtained via our website to outside parties without your consent.  California Civil Code Section 1798.83 and the California Consumer Privacy Act permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes and may also give California residents the right to access or request deletion of their information that has been collected.

 

 

Can Spam Act

 

We may collect your email address from our website in order to identify visitors and to communicate with you. If at any time you would like to unsubscribe from receiving future emails, please email us at info@vivgift.com and we will promptly remove you from all correspondence.

 

 

 

Third-Party Service Providers

 

We do employ or sub contract with other companies and individuals to perform functions on our behalf, including delivering packages (USPS & UPS), analyzing data, providing marketing assistance, providing search results and links, advertising, data processing, software development, web hosting, legal,

accounting and other professional services such as payment processing. They (companies or individuals) have a limited amount of information and we do not provide any personally identifiable customer information to them, except information for them to perform their functions or to provide services.

 

 Warnings

 

You will never receive an email that looks like VIVGIFT are asking for your personal information. If you do, it is not us! Do not respond to that email! We will never request your credit card information or other personal information via email.

 

Please keep in mind that whenever you voluntarily disclose personal information in an unsecure environment online including but not limited to our website (for

example on message boards, through email, or in chat areas), that information may be publicly available.  It is not private and can be collected and used by other parties which may result in unsolicited messages or other

communications with you. VIVGIFT does not guarantee the security of any information you post.

 

 

 

Changing Your Consent

 

You may change your consent and opt-out of our marketing emails or newsletters at any time.

If you do not wish to receive e-mail or other correspondence related to VIVGIFT or other parties' marketing, promotions, products or services, you should indicate your said preference when you sign up at the website. You may change the information you provide by accessing your account or by sending VIVGIFT an email at the address indicated below.

 

 

 

Legal Purchase Age is 18

 

If you are under the age of eighteen (18), you may use VIVGIFT only with the involvement and consent of a parent or guardian who understands and agrees with our Privacy Policy and our Terms and Conditions before registering or purchasing products from VIVGIFT.  No one under the age of thirteen (13) may use our website and we abide by the requirements of the Children's Online Privacy Protection Act (COPPA) and other relevant laws.  The website does

not target and is not intended for children under the age of 13, and we will not knowingly collect personal information from them.  If we discover

personal data from a child, we will eliminate that data.

 

 

 

External Linking Policy

 

It is possible that the VIVGIFT website may contain external links that are not

controlled by the company. In that case, the company does not take any

responsibility for the linked website and neither does external linking mean

affiliation towards the linked website. The sole purpose of external links is

to provide information to the VIVGIFT website users.

 

 

 

VIVGIFT's Rights to Change

 

VIVGIFT may change this privacy policy or any aspect of it by publicly posting such changes on our website.  We may not provide any individual notice to you, but if you use the website after such change is posted you will be deemed to have accepted these changes.

 

ADDRESS: VIVGIFT

FLAT 2304、23/F HO KINGCOMMERCIAL CENTRE，2-16 FAYUEN STREET，MONG KOK KOWLOON HONG KONG

 

info@vivgift.com

 

 

Links to Other Websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should

exercise caution and look at the privacy statement applicable to the website in question.

 

 

 

Controlling Your Personal Information

 

You may choose to restrict the collection or use of your personal information in the following ways:

 

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you consent to allow us to use want the information consistent with this policy for direct marketing purposes

 

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@vivgift.com.

 

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your

personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be charged. If you would like a copy of the information held on you please write to info@vivgift.com

If you believe that any of your information we are holding is incorrect or incomplete, please write to or email us as soon as possible at the above

address. We will promptly correct any incorrect information.

 

Phone -86-18046042000